Return & Refund Policy

Return & Refund Policy

Thank you for shopping at [Your Website Name]. We want you to be fully satisfied with your purchase. If you are not completely happy, you may be eligible for a return or refund under the terms below.

1. Eligibility for Returns

You may request a return within 7–14 days of receiving your order if:

  • The item is damaged, defective, or incorrect
  • The product is unused and in its original condition
  • The item is in the original packaging with all tags and accessories included

Items that do not meet these conditions may not be eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

  • Digital products or downloadable content
  • Customized or personalized items
  • Clearance or final sale items
  • Used or damaged items (not due to our error)

3. Return Process

To initiate a return:

  1. Contact us at: [Your Email Address]
  2. Provide your order number and reason for return
  3. Attach photos if the item is damaged or defective

Once approved, we will provide return instructions and the return shipping address.

4. Refund Policy

  • After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–10 business days to your original payment method.
  • Shipping charges are non-refundable unless the return is due to our mistake (wrong or defective item).

5. Exchange Policy

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with your order details.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service, as we are not responsible for lost returns.

7. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your payment provider
  • If the issue persists, contact us at [Your Support Email]

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact:
Email: [Your Email]
Website: [Your Website URL]

We are committed to providing the best service and resolving any issues as quickly as possible.